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Frequently Asked Questions
How long does shipping take for my NZXT order?▼
Standard shipping typically takes 3 to 7 business days. Custom BLD PCs require an additional 2 to 5 days for expert assembly and rigorous performance testing.
What is the return policy for NZXT products?▼
We offer a 30-day return policy for most items. Products must be in original packaging and condition to qualify for a full refund or exchange.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, and Affirm financing. This allows you to build your dream gaming rig now and pay over time with ease.
How do you ensure the quality of your components?▼
Every component undergoes strict quality control. Our custom builds are hand-assembled by experts and stress-tested to ensure maximum stability and cooling performance before shipping.
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Experience unmatched performance and sleek aesthetics with our premium high-end hardware components.
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